Legal Information
Privacy Policy
Last Updated: March 2024
1. Introduction
ZERANTO PATH LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our life coaching services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Name, email address, phone number, postal address, and other contact information you voluntarily provide to us.
- Session Data: Information shared during coaching sessions, goals, progress notes, and personal development information.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
- Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our life coaching services
- Personalize your coaching experience and develop tailored programs
- Respond to your inquiries and provide customer support
- Send you relevant information about our services (with your consent)
- Monitor and analyze usage patterns and trends
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- With service providers who assist us in operating our business (under strict confidentiality agreements)
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All coaching session information is treated with the utmost confidentiality. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
7. Cookies
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
ZERANTO PATH LTD
Email: help@zerantopath.com
Phone: 07537132801
Address: Unit C Blackett Street, Piccadilly Business Centre, Aldow Enterprise Park, Manchester, England, M12 6AE
Terms & Conditions
Last Updated: March 2024
1. Acceptance of Terms
By accessing and using the website and services of ZERANTO PATH LTD ("we," "our," or "us"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Services
ZERANTO PATH LTD provides life coaching services including but not limited to:
- Personal life coaching
- Career coaching
- Relationship coaching
- Wellness coaching
- Goal achievement programs
3. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the services in any way that violates applicable laws or regulations
- Infringe upon the rights of others
- Transmit any harmful, offensive, or illegal content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the services
4. Coaching Relationship
Life coaching is not a substitute for professional medical, psychological, or legal advice. Our coaching services are designed to support personal and professional development but do not constitute therapy, counseling, or medical treatment.
5. Payment Terms
Payment terms will be specified in individual service agreements. Generally:
- Payment schedules may include monthly payments or package payments
- All prices are in British Pounds (GBP) unless otherwise stated
- Late payments may incur interest charges
- We reserve the right to suspend services for non-payment
6. Cancellation and Refunds
Session cancellations must be made at least 24 hours in advance. Refunds for prepaid packages will be handled on a case-by-case basis in accordance with our refund policy, which will be provided at the time of purchase.
7. Confidentiality
We respect the confidentiality of all information shared during coaching sessions. All coaching conversations are treated with the utmost privacy and discretion, except where disclosure is required by law.
8. Limitation of Liability
To the maximum extent permitted by law, ZERANTO PATH LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
9. Termination
Either party may terminate a coaching agreement with written notice. Upon termination, you will be responsible for payment of all services rendered up to the termination date.
10. Intellectual Property
All content, materials, and resources provided as part of our coaching services are the exclusive property of ZERANTO PATH LTD and are protected by copyright and other intellectual property laws.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Information
For questions about these Terms and Conditions, please contact us:
ZERANTO PATH LTD
Email: help@zerantopath.com
Phone: 07537132801
Address: Unit C Blackett Street, Piccadilly Business Centre, Aldow Enterprise Park, Manchester, England, M12 6AE